Shipping
Policy
We aim to get your favourite pieces to you quickly, safely and at the best possible value. Here's everything you need to know about our shipping process.
Processing Time
Orders are usually processed within 1-2 business days (excluding weekends and public holidays). You'll receive an email notification once your order has been shipped.
Shipping Rates
We offer free shipping on all orders over a certain amount (see banner at the top of the page). For orders below that amount, standard shipping rates will apply based on your location and chosen delivery method.
Delivery Time
- Local orders: 2-5 business days
- International orders: 7-14 business days
Tracking Your Order
Once your order is shipped, you'll receive a tracking number via email so you can follow your package every step of the way.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 48 hours of receiving your order. We'll work with the shipping carrier to resolve the issue as quickly as possible.